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Complaints

If you have a complaint about any of our products or services, please do discuss any problems with the reception staff at the practice concerned in the first instance. We find that most issues can be put right at this stage.

If the matter cannot be resolved in this way or you are unsatisfied with the response you receive please contact The Practice Manager on 01902 422096.
A full copy of our complaints policy is available to download

Contact our Practice Manager by email

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We offer private and NHS Eye Examinations
We offer private and NHS Eye Examinations, each tailored to the individual patient.

Using a combination of traditional methods and the very latest equipment, we aim to give you the best possible vision for all your requirements and ensure the health of your eyes.

Our optometrists each have only a small number of appointments per day, ensuring that every patient is given plenty of time and that all assessments can be done by the optometrist, not by unqualified staff.

Flint & Partners aim to put you, the patient, first - Call us on: 01902 422 096

We strive to offer you the best service, range of frames and lenses, technical know how and expertise to ensure your experience with us exceeds your expectations. As an industry award winning practice, you are in good hands with Flint and Partners. You can get in contact with us by either: phone, email or visiting one of our four practice locations.